REMOTE SUPPORT

Welcome to our online remote support.

Please enter your session ID provided by your E Tech.

This ID allows the technician remote access to your computer. 

Remote Assistance Disclaimer:

By accepting a request from a E Logix representative to give Remote Access, you accept responsibility for any changes made to the desktop content or system settings. E Logix does not assume and is not responsible for any liability for the linking and viewing of any desktop content. As such, E Logix recommend you remain at your desktop and observe the entirety of the remote session. You will retain control for the duration of the remote session and can terminate the remote session at anytime.

Please close any personal or confidential information on your screen, as the technician will be viewing your desktop. The client understands that some problems may not be able to be rectified via the remote session.

 

It is your responsibility to backup all applications and data prior to the remote session.